Lock Box Program

Lock Box Program

More than 5,000 North American Police and Fire Departments rely on a security key lock box system to enter property quickly and safely during an emergency response. The property owner purchases Lock Box devices and mounts them near the main building entrance. Lock boxes should never contain keys other than for the main lobby entrance, common areas, roof access, stairwells, firefighters’ elevator, or other ‘public’ areas in the building.

There are many benefits to this voluntary program, and in many case it pays for itself the first time the system is used. The primary reason to use these devices is for rapid, secure access to be provided to the Fire Department; a secondary benefit is that the Fire Department does not damage your property when forcing doors or windows in an emergency.

What does the Lock Box System do for you?
• It provides immediate emergency entry in case of fire, medical, or other type of emergency.
• It prevents costly forced entry damage to doors or windows.
• Undamaged doors can be re-secured after the emergency without the response of a building manager or private security personnel.
• It allows faster Fire Department entry which reduces the potential damages because of a fire.
• It allows first responders to enter if a building occupant is unable to open the door.
• It reduces firefighter injuries.
• It increases fire department efficiency.
• It ensures the ultimate security of your buildings access.

When responding to a fire or medical emergency and confronted with a locked entry door, department personnel will visually check the area near the main entry door to determine if the building has been fitted with a lock box. Placing keys in these special, tamper resistant boxes in a visible location near the main entry door minimizes delays in gaining access to the building and eliminates damage that may be caused by a forcible entry, if required. The fire personnel will gain access to the keys from the box, after using them for the purpose intended, the Captain or the Chief in charge will insure the keys are replaced and secure. The Fire Rescue Department stores the keys to access the lock boxes in a pass-code protected, secure locking device accessible only to authorized fire services personnel

NOTE: When in place, key lock boxes WILL NOT be used to gain non-emergency access to a building unless the building owner, manager or agent is present.

The Knox Box System
The Elkford Fire Rescue Service has chosen a new Locking Mechanism for the Lock Boxes located on buildings in the District of Elkford. The EFR believes that the benefits of a secure fire department lock box are invaluable to building owners, managers and occupants as well as fire department personnel. For these reasons, we are now initiating a secure lock box system. The system that has been selected after extensive research is the Knox Box high security system. This new system will provide a more secure method for building key storage.
At this time we are informing you that if you have supplied the Elkford Fire Rescue with a key for your building we will be returning these keys in order to maintain proper security for your business. The current practice of multiple keys kept by the Fire Department is not secure and does not allow for easy maintenance of keys when buildings change owners or locks. As well, these keys are not secure in the fire apparatus and this places your building at risk.

Elkford Fire Rescue recommends that all boxes in new construction be recessed and flush mounted, as this will provide the most secure way of attaching the box to your building. Existing building owners may fasten the Knox Boxes to their buildings in consultation with the Fire Chief in order to insure that building owners and fire departments needs are met.

Contact the Fire Chief at 2300 Balmer Drive, email at firechief@elkford.ca or by phone at 250·865·4020 to arrange for an order form from the Knox Box Company to be supplied. After ordering, the Knox Box will be delivered to you directly. When the Knox Box arrives contact the Fire Chief to agree on an installation location and to have the box opened for your keys to be placed inside.
Elkford Fire Rescue will continue to carry the old keys supplied to the Fire Department until March 1, 2010. After that time, keys will be returned to their owners and a Knox Box must be installed if you wish to provide Fire Rescue personnel with emergency access to your building.

If you have any questions or require an application/order form, please call the Elkford Fire Rescue Services, at 250·865·4020. (Monday to Friday - 8:00 am to 4:00pm)

Loaner Lock Boxes
Elkford Fire Rescue has a couple of loaner units for persons who are temporarily disabled or otherwise in a position where they may not be able to come to the door if they require assistance. These loaners are designed to slip over a door and when the door is closed and locked the lock box is as secure as if it were permanently fastened to the building.

Contact the Fire Chief regarding whether this service will be a benefit to you.